Our Policy

Booking
We are willing to meet with you 7 days a week at a time that is convenient for you. When e-mailing us with questions, please include a phone number that you can be reached at along with times and days that you are available.

Cancellation Policy
Cancelling an appointment to meet with us is no problem. Just let us know preferrable at least two hours before the appointment. We understand things come up. However, once we have decided on all of the terms and conditions and a contract has been signed, you will not receive your deposit back if you decide to cancel the event, not go on the vacation, or not to redecorate. The amount of the deposit will be dependent upon the amount of the total cost of supplies, labor, and other fees. In addition, any money that has been spent on supplies, etc. that cannot be returned or if there is a fee, for booking, for example you will be charged for this as well.

Payment
With our interior decorating, we require that you either pay us up front or in installments so that we are not paying for supplies out of our own pockets. With the event planning and vacation planning, you will pay a deposit and then will pay the remainder a few days before the event or vacation. This can be negotiated. 

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