Our Policy
Booking
We
are willing to meet with you 7 days a week at a time that is convenient
for you. When e-mailing us with questions, please include a phone
number that you can be reached at along with times and days that you
are available.
Cancellation Policy
Cancelling an
appointment to meet with us is no problem. Just let us know preferrable
at least two hours before the appointment. We understand things come
up. However, once we have decided on all of the terms and conditions
and a contract has been signed, you will not receive your deposit back
if you decide to cancel the event, not go on the vacation, or not to
redecorate. The amount of the deposit will be dependent upon the amount
of the total cost of supplies, labor, and other fees. In addition, any
money that has been spent on supplies, etc. that cannot be returned or
if there is a fee, for booking, for example you will be charged for
this as well.
Payment
With our interior decorating, we
require that you either pay us up front or in installments so that we
are not paying for supplies out of our own pockets. With the event
planning and vacation planning, you will pay a deposit and then will
pay the remainder a few days before the event or vacation. This can be
negotiated.